Terms & Conditions
Last updated: August 19, 2025
Introduction
These Terms and Conditions ("Terms") apply to the SmartMum mobile application and website, a maternal health monitoring and support platform designed for expectant mothers and their families. SmartMum provides personalized pregnancy tracking, health insights, and educational resources.
By accessing and using SmartMum, you accept and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Medical Disclaimer
IMPORTANT: SmartMum is not a medical device and should not be used as a substitute for professional medical advice, diagnosis, or treatment.
- Always consult with qualified healthcare professionals for medical decisions
- Never ignore or delay seeking medical advice based on information from SmartMum
- In case of emergency, contact emergency services immediately (911, 999, or local emergency number)
- SmartMum's tracking and insights are for informational and wellness purposes only
- Our app does not diagnose medical conditions or provide medical treatment
- Pregnancy complications require immediate professional medical attention
Permitted Uses
SmartMum is designed for:
- Tracking pregnancy milestones and fetal development
- Recording maternal health metrics and symptoms
- Managing appointment schedules and healthcare provider information
- Accessing educational content about pregnancy and maternal health
- Communicating with healthcare providers through our secure platform
- Sharing pregnancy journey with family members (with your consent)
- Generating health reports for medical consultations
Prohibited Uses
You may not:
- Use SmartMum for commercial purposes without authorization
- Share your login credentials with others
- Attempt to reverse engineer, hack, or compromise our systems
- Upload malicious content or attempt to spread malware
- Use the app to provide medical advice to others
- Violate any applicable laws or regulations
- Interfere with other users' access to the service
- Use the app while under the age of 18 without parental consent
User Account & Responsibilities
Account Management
- Maintain the confidentiality of your login credentials
- Provide accurate and up-to-date health information
- Notify us immediately of any unauthorized account access
- Take responsibility for all activities under your account
- Keep your contact information current for important health notifications
Data Accuracy
The accuracy of SmartMum's insights depends on the quality of data you provide. You are responsible for ensuring that all health information, dates, and measurements entered are accurate and current.
Health Data & Privacy
SmartMum processes sensitive health information in compliance with healthcare privacy regulations including HIPAA and GDPR. Please review our Privacy Policy for detailed information about data handling.
Data Security
- All health data is encrypted during transmission and storage
- We use HIPAA-compliant backend services
- Regular security audits and monitoring
- Secure authentication and access controls
Device & Technical Requirements
Device Security
For optimal security of your health data:
- Keep your device's operating system updated
- Use device lock screens and biometric authentication when available
- Avoid using jailbroken or rooted devices (may compromise security)
- Use secure networks when possible; avoid public Wi-Fi for sensitive activities
Internet Connectivity
SmartMum requires internet connectivity to sync data, receive updates, and access cloud-based features. Data usage charges from your mobile provider may apply.
Third-Party Services
SmartMum integrates with third-party services to provide comprehensive functionality:
- Wearable device integrations (Apple Health, Google Fit, etc.)
- Cloud storage and backup services
- Healthcare provider systems and electronic health records
- App stores (Apple App Store, Google Play Store)
- Analytics and performance monitoring tools
These third-party services have their own terms and privacy policies. We are not responsible for their practices or any issues arising from their services.
Intellectual Property
All content, features, and functionality of SmartMum, including but not limited to text, graphics, logos, algorithms, and software, are owned by SmartMum or our licensors and protected by copyright and other intellectual property laws.
License
We grant you a limited, non-exclusive, non-transferable license to use SmartMum for personal, non-commercial purposes in accordance with these Terms.
Restrictions
- No copying, modifying, or creating derivative works
- No reverse engineering or attempting to extract source code
- No commercial distribution or resale
- No removal of copyright or proprietary notices
Service Availability & Updates
Service Availability
We strive to maintain high service availability but cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or force majeure events may affect service availability.
Updates & Modifications
We may update SmartMum to add features, improve performance, or comply with regulations. Some updates may be mandatory for security or compliance reasons.
Limitation of Liability
Important: SmartMum is provided "as is" and we make no warranties about its accuracy, reliability, or suitability for medical decision-making.
To the fullest extent permitted by law, SmartMum and its affiliates shall not be liable for:
- Any health complications or adverse outcomes
- Decisions made based on app data or recommendations
- Data loss or unauthorized access due to device issues
- Service interruptions or technical failures
- Third-party service failures or data breaches
- Any indirect, incidental, or consequential damages
Termination
You may terminate your account at any time through the app settings. We may suspend or terminate your account if you violate these Terms or engage in harmful behavior.
Upon termination, your right to use SmartMum ceases immediately. Data retention and deletion will follow our Privacy Policy guidelines.
Governing Law
These Terms are governed by applicable local and international laws. Any disputes will be resolved according to the jurisdiction where SmartMum operates, with preference for alternative dispute resolution methods.
Changes to Terms
We may update these Terms periodically to reflect changes in our services, legal requirements, or industry standards. Significant changes will be communicated through the app or via email. Your continued use after changes take effect constitutes acceptance of the updated Terms.
Contact Information
If you have questions about these Terms or need support, please contact us:
Email: info@smartmum.ai
Legal: info@smartmum.ai
Support: Available through the app's help section
We aim to respond to all inquiries within 48 hours.
Emergency Disclaimer
🚨 FOR MEDICAL EMERGENCIES, CALL YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY 🚨
SmartMum is not designed for emergency situations. Always seek immediate medical attention for urgent health concerns during pregnancy.